That Danny! » design

Finding the Persona Non Grata (Web Design and Usability)

Danny — Sat, 13 Sep 2008 21:26:24 +0000

Persona Non Grata – In the context of website usability – a term I use to describe users I do not want on a website.

In the course of a web design (or redesign) project, you will often encounter a process by which the design or usability company create personas (or personae).

A [...]

Recommended Usability Companies in the UK

Danny — Fri, 05 Sep 2008 16:58:06 +0000

As part of a project I am working on at the moment, I was looking for a usability company to provide me with support, working alongside a design partner. I needed usability design support for navigation components, usability testing for wireframe stages and usability testing for prototypes.

I posted the question on several forums, and [...]

Design Agency Wisdom – How to Fail a Client Pitch in Three Minutes!

Danny — Thu, 07 Aug 2008 20:00:59 +0000

I got a call from a web design agency yesterday. The lady on the other end was cold calling the company I am consulting to, and somehow got through to me.

Here is a summary of the interaction:

‘I’m calling from agency X’, she said, ‘and I was wondering if you were planning any [...]