That Danny!

The rule that Internet veterans have sworn by for years, that a website should be designed so that a user finds their content within three clicks is not a valid principle, Hoa Loranger told the audience at the NNG usability workshop in Amsterdam.
The workshop was led by Jakob Nielsen, who has developed the most widely [...]

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Persona Non Grata - In the context of website usability - a term I use to describe users I do not want on a website.
In the course of a web design (or redesign) project, you will often encounter a process by which the design or usability company create personas (or personae).
A persona is a [...]

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As part of a project I am working on at the moment, I was looking for a usability company to provide me with support, working alongside a design partner. I needed usability design support for navigation components, usability testing for wireframe stages and usability testing for prototypes.
I posted the question on several forums, and I [...]

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I’ve been asked by Bid Boogie’s PR to review their new UK site. I got some free credits and a promise that I won’t have to be nice (”We would love to hear your feedback and we appreciate that you need to be impartial.”).
Now here’s my problem: I think that Bid Boogie are a [...]

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